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Frequently Asked Questions

Find answers to common questions about orders, shipping, returns, and more.

Orders & Shipping

Standard shipping takes 5-7 business days. Expedited shipping (2-3 business days) and overnight shipping are also available. Orders are typically processed within 1-2 business days before shipping.

Yes! We proudly ship to all military addresses including APO, FPO, and DPO locations. Please allow 7-14 business days for delivery to military addresses.

Once your order ships, you'll receive an email with your tracking number. You can use this number to track your package on the carrier's website.

Yes! We offer free standard shipping on all orders over $75 within the United States.

Returns & Exchanges

We accept returns within 30 days of delivery for items in their original, unworn condition with tags attached. Limited edition items are final sale.

Contact us at support@blackknightsmerch.com with your order number and the new size you'd like. We'll provide instructions for the exchange process.

Please contact us immediately with photos of the damage. We'll send a replacement at no additional cost and cover all return shipping fees.

Products

Our merchandise is produced in collaboration with VMFA-314 Black Knights squadron. All products feature authentic squadron designs and imagery.

Most apparel items are available in sizes S through XXL. Please refer to our size guide on each product page for detailed measurements.

We recommend machine washing cold and tumble drying on low heat. For best results, turn garments inside out before washing and avoid bleach.

Limited edition items are produced in small quantities and typically not restocked once sold out. Sign up for our newsletter to be notified of new releases.

Account & Payment

We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and Apple Pay through our secure checkout.

Yes. All transactions are processed through Shopify, which uses industry-standard SSL encryption to protect your personal and payment information.

Gift cards will be available soon! Sign up for our newsletter to be notified when they launch.

Still Have Questions?

Can't find what you're looking for? Our support team is here to help.

Contact Support